Starting an agency wasn't Plan A for most of us. Jason Swenk is no exception.
He started his first agency in '99 with no clue what an invoice was. (Seriously, he had to ask his dad.)
Fast forward two decades, and he's built, scaled, and sold an 8-figure agency, coached over 20,000 agency owners, and now runs a new agency that's bought 10 others and hit $30 million in revenue.
Here are the six big things he did to get there:
Chapter 1: The Million-Dollar Website Mindset
Jason went from building $500 websites to landing million-dollar deals with LegalZoom and AT&T.
Here's how to go upmarket:
1. Look at the actual results you can deliver for your clients
2. Ensure the value you provide significantly outweighs your cost
3. Focus on delivering 10x value to your clients
4. Price your services based on the results, not just the work involved
Key Takeaway: If your clients can't get at least $10 back for every $1 they spend with you, you're not delivering enough value. Aim higher and price accordingly.
Chapter 2: The Fist Exercise
Feeling stuck? This simple exercise can help you break through revenue ceilings and identify your ideal role within the agency.
1. Get a sheet of paper and draw a circle the size of your fist
2. Spend an hour writing everything you don't want to do outside the circle
3. Inside the circle, write all the tasks you do want to do
4. Use this visual to restructure your role and delegate effectively
This exercise helped Jason break through the $2 million ARR ceiling by clarifying his ideal role within the agency.
It also made him stop hating his day to day and enabled him to truly grow - both personally and professionally.
Chapter 3: The "Heading 270" Leadership Principle
Too many agency owners try to micromanage every decision. Here's a better approach:
1. Give your team a clear destination or goal
2. Avoid providing turn-by-turn directions for every task
3. Trust your team to navigate the details
4. Step in only when major course corrections are needed
This approach allows you to delegate effectively and frees you up to focus on high-value activities that align with what you actually WANT to do.
Chapter 4: The Jason Rule
For visionary types who can't stop coming up with new ideas, implement the "Jason Rule" to avoid team whiplash.
1. When you have a new idea, resist the urge to act immediately
2. Force yourself to think about the idea for at least 24 hours
3. After the waiting period, reassess if the idea is still worth pursuing
4. If yes, develop a proper implementation plan before announcing it to the team
This simple pause can save your team from constant direction changes and allow them to execute effectively.
Chapter 5: The 1-3-1 Problem-Solving Method
Stop being the bottleneck for every decision. Empower your team with this problem-solving approach:
1. When a team member comes to you with a problem, ask them to clearly define the issue
2. Have them suggest three possible solutions
3. Ask which solution they think is best and why
4. Guide them to the right decision, but let them make the final call
Consistently using this method trains your team to think critically and solve problems independently.
Chapter 6: The 8 Systems of Agency Growth
Becoming a truly high-value agency in a market of commodities requires systematic growth. Focus on these 8 areas:
1. Clarity: Define your agency's direction and target audience
2. Positioning: Differentiate yourself from "me too" agencies
3. Offering Ladder: Start with a low-risk "foot in the door" offer
4. Prospecting: Combine inbound, outbound, and strategic partnerships
5. Sales System: Train your team on budget discussions and unique positioning
6. Delivery: Focus on onboarding and delivering real, measurable results
7. Team Building: Develop strong operations and leadership
8. Personal Growth: Continuously improve as a leader
How to Implement:
1. Assess your agency's current state in each of these 8 areas
2. Identify the weakest links in your agency's systems
3. Develop action plans to improve each area systematically
4. Regularly review and update your progress in all 8 systems
Remember, your agency will only grow to the level of your leadership. Are you ready to step up and build an agency that can thrive without you micromanaging every decision?
Your next big breakthrough might be just one system away.
Want to dive deeper into Jason's agency growth strategies? Check out his podcast, Smart Agency Masterclass, or head to agencymastery.io for more resources.
In a world of commodity marketing, only the great will survive. Time to add your name to that list.
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